All ticket purchases are final, and refunds are cannot be given. Tickets may be exchanged for other dates at the discretion of the management. This includes any bookings for shows cancelled because of closure due to COVID-19 restrictions.
Groups who have purchased Group Booking tickets may have seats reserved for their booking to sit together at the Management’s discretion. Any reserved seating for groups is held until 20 minutes before the show start time. If the group has not arrived, we reserve the right to remove reserved seating and offer unallocated seats in the venue.
We reserve the right to refuse entry to latecomers or customers arriving after the advertised start time without a refund. If you arrive late, you may not be seated with your party.
We reserve the right to eject any customers from the venue without a refund who are deemed to be highly intoxicated and/or are in possession of drugs.
We reserve the right to eject any customers from the venue without a refund who consume alcohol purchased off-site on the premises.
Please note that sections of the audience are recorded during the shows, and footage may be used by the club, comedians and media agencies for distribution. If you would not like to be recorded, please speak to our staff on arrival, and they can assist you with seating.
Whilst we make every effort to keep line-ups as listed, they may be subject to change without notice. We will always replace any acts who, for reasons outside of our control, are unable to play the show. Refunds are not offered for act changes. If you are planning to see a specific act in a mixed-bill show, please call the venue before booking and travelling to confirm that the act is scheduled to appear.
We allow photography (except in specific circumstances) during performances, but any video recording is strictly prohibited. We do not allow photography of secret guests and you may be asked by security/the artist’s management to delete photographs and put your phone away.
Due to our licensing, we are an over-18s venue and reserve the right to refuse entry to anyone without valid ID/proof of age whom the staff management deems to appear to be underage. We may allow under-18s with a parent or legally appointed guardian at the management’s discretion. Under-18s with a parent/guardian is decided on a case-by-case basis. You will need to contact the venue to confirm.
We no longer admit Stag or Hen parties. Please do not book tickets for our comedy nights.
We follow all Government guidelines and advice regarding Covid-19. For more information on our Covid-19 measures please click here
Last but not least, we are a comedy club whose primary goal is to make you laugh. The comedians are here to entertain you and tell you the jokes they spend many hours coming up with and perfecting. It might not always be to your taste, but please remember that other people have also paid money to enjoy the show!
