Terms And Conditions Of Ticket Purchases:
- Tickets purchased through Fixr can be refunded through the purchasers’ Fixr account if applicable. If you are unable to refund through Fixr please contact us. All refunds must be completed before the show date and tickets cannot be refunded after the show date.
- If you need to move tickets to a different date or change shows you can contact us to request this using our contact details. Tickets purchased through other sites are non-refundable but may be moved at the managements’ discretion to other shows.
- All tickets sold are unallocated seats in the venue on a first come, first serve basis. We recommend that large groups arrive early to get seats together, and we cannot guarantee seats together for groups or parties. Any groups of over 8 people attending our ‘donation shows’ (Sunday to Thursday and Saturday afternoon) may be refused entry unless there is prior agreement with the venue. Once you have a seat, if you would like to move seats please check with a staff member first.
- We reserve the right to refuse entry to latecomers or customers arriving after the advertised showtime without a refund. Doors open at least 30 minutes prior to all shows, and we recommend that you arrive early. If you arrive late, you may not be seated with your party.
- Whilst we make every effort to keep line-ups as listed, they may be subject to change without notice. We will always replace any acts who, for reasons outside of our control, are unable to play the show. Refunds are not offered for act changes. If you are planning to see a specific act in a mixed-bill show, please call the venue before booking and travelling to confirm that the act is scheduled to appear.
- Please note that sections of the audience are recorded during the shows, and footage may be used by the club, comedians and media agencies for distribution. By attending these shows you agree to appear in any media. If you would not like to be recorded, please speak to our staff on arrival, and they can assist you with seating.
- Due to our licensing, we are an over-18s venue and reserve the right to refuse entry to anyone without valid ID/proof of age whom the staff management deems to appear to be underage. We may allow under-18s with a parent or legal guardian at the management’s discretion. Under-18s with a parent is decided on a case-by-case basis. You will need to contact the venue to confirm.
- We reserve the right to eject any customers from the venue without a refund if they disrupt any of the shows or performances and/or are deemed aggressive verbally or physically to any of our staff, customers or comedians.
- We reserve the right to eject any customers from the venue without a refund who are deemed to be highly intoxicated and/or are in possession of drugs.
- We reserve the right to eject any customers from the venue without a refund who consume alcohol purchased off-site on the premises.
- We allow photography (except in specific circumstances) during performances, but any video recording is strictly prohibited. We do not allow photography of secret guests and you may be asked by security/the artist’s management to delete photographs and put your phone away.
- We no longer admit Stag or Hen parties. Please do not book tickets for our comedy nights.
- We follow all Government guidelines and advice regarding Covid-19. For more information on our Covid-19 measures please click here.
- Last but not least, we are a comedy club whose primary goal is to make you laugh. The comedians are here to entertain you and tell you the jokes they spend many hours coming up with and perfecting. It might not always be to your taste, but please remember that other people have also paid money to enjoy the show!
